About

Access Credit Management, Inc. (ACMI) was founded more than 30 years ago. Since then, our locally owned business has become one of the most effective and client-sensitive medical receivables agencies in the Mid-South.

 Since we began operations, we've focused on reducing your receivable management costs, accelerating your cash flow, and reducing your days outstanding. These are done by attaining the best possible recovery rates on your collection accounts with customized programs that don't turn away slow-paying patients 

 Our company is committed to the following philosophies and approaches:

• Understanding our clients’ needs and requirements
• Ongoing evaluation and training to maintain service levels in keeping with those needs and requirements
• Controlled growth
• Low collector-to-manager ratios
• Non-alienating collection techniques
• Strong ongoing collector training and support
• Achieving the highest possible recovery rates in the shortest possible time frame

CEO Edward Vance, serves with the following organizations:

• Vice Chair, Arkansas State Board of Collection Agencies, appointed by the Governor of Arkansas
  
• Member / Regulator, North American Collection Agency Regulatory Association
  
• Past President, American Collectors Association International, Arkansas Chapter
  
• Past Committee Chair, Arkansas Healthcare Financial Management Association
  
• Member, Medical Group Management Association

A private collection agency, Access Credit Management, Inc. is incorporated in the state of Arkansas. Meet our senior management team:

• Ed Vance: President / CEO
• Kay Oxford: Vice President / CFO
• Carl Spring: Vice President Administration

We are certified and in compliance with required legislation and regulatory standards, such as:

• SSAE16 – AICPA’s Service Organization Control Reports Standard
  
• SAS70 – Statement on Auditing Standards (SAS) No. 70
  
• TIA-942 – Data Center Standard
  
• Tier III – Guaranteeing 99.982% availability
  
• PCI DSS – Payment Card Industry Data Security Standard
  
• HIPAA – Health Insurance Portability and Accountability Act
  
• FISMA – Federal Information Security Management Act
  
• State Data Breach Notification Laws

 The average tenure of our staff members is 18 years, and our staff and managers are highly trained, courteous professionals. Our collectors are trained using ACA materials at an ACA collector school. They also receive ongoing in-house training.

Call our owner operated business today at 501-907-0584.